We strive to provide accurate and detailed product information on our website. We always try our best to commit to our customers that the quality of the goods Japan Figure provides is genuine and authentic. So if you find and have evidence that the goods we provide you are fake. Please provide us proof (videos and images) via info@japan-figure.com immediately for processing. Our team will work with you to address your concerns and find a suitable resolution, which may include a return, exchange, or refund, depending on the circumstances.