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- Do you offer free shipping on certain orders?
- Are there any customs fees or import taxes I need to be aware of? Will I be responsible for paying customs fees or customs taxes on my international order?
- How long does it take for my order to be processed and shipped?
- What happens if my order is damaged during shipping?
- What countries do you ship to?
- What is the shipping cost to my country? How do I calculate the shipping cost for an international order?
- What shipping methods are available, and how long will they take to arrive?
- Do you accept payments through PayPal or other digital wallets?
- What payment methods do you accept?
- FAQs relate to Point
- How can I create an account on your website?
- Do you offer a first-time customer discount?
- Do you offer any discounts or promotions? And how to apply discount code on your website?
- Are all products genuine and officially licensed? How do you ensure the quality of the products you sell?
- Can I adjust my order after it has been placed?
- What should I do if my tracking information isn't updating?
- How can I check the status of or track my order?
- What should I be aware of when ordering?
- Can you mark my package as a gift or lower the declared value to avoid customs fees?
- What should I do if my package arrives with defective items caused by manufacturer?
- What should I do if my package arrives with wrong items?
- What should I do if my package arrives with missing items?
- What should I do if the estimated shipping time has passed, I have not yet received my order and package is marked as delivered?
- What should I do if my order is lost in transit?