Dear Customer,
We hope this notice finds you well. We want to inform you that our shipping process is back to normal after the Golden Week holiday (April 29th to May 7th, 2023). Starting from May 15th, 2023, every order will be shipped smoothly again.
We apologize for any delays caused during this period and appreciate your patience. We have taken necessary measures to clear any backlog and improve our operations to avoid similar disruptions in the future.
Should you have any questions or concerns about your orders, please contact our customer service team. We value your business and look forward to providing you with a seamless shopping experience.
Thank you for your understanding and continued support.
Sincerely,
Hara - Japan Figure Customer Support Head.